Privacy Policy

Privacy Policy – Doit eSIM

At Doit eSIM (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us when using our website (https://doitesim.com) and related services (the “Service”). By using our website and purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personally Identifiable Information

When you purchase an eSIM plan or contact us, we may collect information you provide directly, including:

• Full name
• Email address
• Phone number
• Billing details and payment method

We use this information to process your order, deliver the purchased product, provide customer support, and communicate with you regarding your account or order.

1.2 Non-Personal Information

We may collect non-identifiable information such as:

• Browser type and version
• IP address and general location
• Pages visited on our website
• Device type

This helps us improve our website, analyze performance, and enhance user experience.

2. How We Use Your Information

We use your information only for the following purposes:

• To process and deliver your eSIM orders
• To verify payments and prevent fraud
• To provide customer support
• To send service-related communications (e.g., order confirmation, technical updates)
• To comply with legal obligations

We will never sell your personal information to third parties.

3. Sharing of Information

We may share your information only in the following cases:

• With payment processors (e.g., PayPal, Stripe, Visa/Mastercard) to securely complete transactions
• With service providers who help us operate our website or provide customer service
• When required by law or government authorities

4. Data Security

We implement industry-standard measures to protect your personal information, including SSL encryption and secure servers. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of receiving marketing emails at any time

To exercise these rights, please contact us at support@doitesim.com.

6. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

7. International Users

By using our services, you acknowledge that your data may be processed in countries outside your residence, where data protection laws may differ.

8. Disclaimer on Device Compatibility

Please note that eSIM functionality depends on your device’s compatibility and network support in your region. While we provide guidance and supported device information, it is the customer’s responsibility to verify whether their device supports eSIM before purchase.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy regularly.